Microsoft Dynamics 365 -
customer service

With Dynamics 365 Customer Service, you build and expand customer relationships. Organizations can use Dynamics 365 Customer Service to manage the services delivered to customers.

These include:

  • Customer problems due to recorded
    Tracking requests

  • All interactions to a
    Log request

  • Creating queues and forwarding the requests

  • Planning and creating new services

  • Create and track service levels through agreements
    to the service level (SLAs)

  • Define service conditions through permissions

  • Making information available to the customer in a knowledge database

Microsoft Dynamics 365 -
customer service

With Dynamics 365 Customer Service, you build and expand customer relationships. Organizations can use Dynamics 365 Customer Service to manage the services delivered to customers.

These include:

  • Customer problems due to recorded
    Tracking requests

  • All interactions to a
    Log request

  • Creating queues and forwarding the requests

  • Planning and creating new services

  • Create and track service levels through agreements to the service level (SLAs)

  • Define service conditions through permissions

  • Making information available to the customer in a knowledge database

Supporters

NAS conception supports you during the requirements gathering, during the implementation and is also available as a reliable partner after the project implementation.

Power BI on different devices

Supporters

NAS conception supports you during the requirements gathering, during the implementation and is also available as a reliable partner after the project implementation.

Customer Service Graphics
"Dynamics 365 Customer Service -
individual service and support."

At a glance

At a glance

EXTRACT OF OUR REFERENCES

EXTRACT OF OUR REFERENCES

Your contact: Andreas Eickel - Managing Director NAS conception
YOUR CONTACT PERSON
Andreas Eickel

Managing Director


Phone: +49 211/540 808 10
e-mail: andreas.eickel@nasconception.de

Contact us now
YOUR CONTACT PERSON
Andreas Eickel

Managing Director

Contact us now
Your contact: Andreas Eickel - Managing Director NAS conception