Your guests are the heart of your business. Finally, there is a software platform that understands this.
The intuitive user interface and use of user roles mean that your staff can be up and running with just one hour of system training.
With a single system, you can train employees just once and then move them from front desk to restaurant, spa or booking services as needed.
Keep track of business, from current occupancy to housekeeping to analytics, and offer services to your guests from any mobile device.
Manage an international chain: LS Central for hotels is available in multiple languages and supports different currencies, tax structures and rules.
Using a single platform means you can reduce the number of vendors, solutions, and integration points you need.
LS Central for hotels can be deployed purely in the cloud, on-premise or with a hybrid setup – depending on which way best suits your business.
Do you use different software systems to run your business mix of lodging, retail, booking services and restaurants? Then don’t be surprised if your data is inconsistent, your costs are through the roof, and you have no idea who your guests are.
With LS Retail you can run your hotel, restaurant, retail and event business on just one platform. You get all the comprehensive industry features you need without ever having to switch systems. And since all your information is in one database, you get a complete overview of your entire business and your guests.
Speed up service, prevent shrinkage, and simplify access to critical information. The system’s role-based design allows you to determine what information and functionality employees can see based on their user role and permission level.
Offer secure reservations for your rooms and facilities for your brand Website, on booking engines, through third-party vendors, and on the hotel premises. Recognize return Guests and prepare for their arrival.
Let your guests add additional services during and after booking, from a bottle of champagne in the room to airport pickup. Track pending tasks in the system's role center and ensure that all requirements are met at all times.
Guests check in quickly and smoothly. Recognize returning customers and make their experience memorable with personalized details. Never again ask, "Have you been to our house before?"
Encourage guests to return with enticing loyalty programs. Use customer data to personalize rewards and let guests spend their points as they wish.
Get a view of each customer across all touchpoints and personalize your offers and interactions.
Make the checkout process as quick and smooth as your customers demand. Let guests check out as they please - at the desk, online, via mobile.
Track the customer journey from start to finish and all the steps in between. Learn how your customers find you and support their discovery process across search and booking engines.
Imagine recognizing returning guests and delighting them by offering quick check-in, their preferred room selection and personalized room, spa and dining options.
With LS Central for hotels, this is possible. Keep track of each customer’s past interactions and preferences, from room requests to favorite drinks at the bar and beyond.
Use smart analytics tools to make your guest profiles more accurate and meaningful, and use that knowledge to show your guests that you really know and care about them.
Get all the information you need about your property and guests. Manage guests, groups and company bookings. Get real-time visibility into maintenance, cleaning and reservation status and maximize room occupancy. Recognize returning guests and delight them with personalized offers and special touches.
Benefit from extensive sales, advertising, and inventory management capabilities. Sell items in your stores, on stationary and mobile POS devices, and on the e-commerce website. Set prices, articles and offers centrally. Manage your inventory optimally, minimizing shortages while reducing working capital with a mix of automated and manual tools.
Get all the tools you need to manage your restaurants, catering and food preparation services. Take orders at the point of sale and send them directly to the kitchen. Create recipes, menus and meal plans centrally. Manage table and room service and provide your guests with the prompt and attentive service they deserve.
Let your guests book a spa treatment, massage or personal trainer on your website or at the hotel. Rent bicycles, fitness equipment or ski equipment. Offer planning services for conferences, weddings, trade shows and other special events and manage them on the same platform, from room booking to ticket sales and catering.
If you would like to introduce LS CENTRAl for your hotel, we will be happy to help you.
Cost-effective entry for your industry, individually expandable at any time.
Assist your customer support function and delight your clients. Deliver seamless, end-to-end customer service experiences in just one solution
Create personalized contact histories: Deliver content for personalized customer contact histories across the right channels at the right moment
more than just Word, Excel and PowerPoint. With Microsoft 365, you get technologies that make your business more productive, mobile, secure and agile.
Analyze your data with Power Bi: we connect your data sources and help you create reports and dashboards
Insights-driven sales acceleration. Align with your customers – connect sales teams to the channels customers prefer
From the appropriate licensing model to the right interaction of the individual technologies – we support you in ensuring that your processes are reflected in the Microsoft Technologies that are right for you.
We know what matters – that’s why we have learned from numerous projects and put together suitable service packages for you to ensure a fast start with Microsoft Technologies.
We focus on your processes — the training courses for the ready-made Microsoft Technologies are compiled on the basis of your processes, coordinated with you and carried out.
Local infrastructures such as mail or file servers, ERP and CRM systems are analyzed, the migration is designed and smartly transferred to the cloud world of Microsoft Technologies.
We implement Microsoft Technologies together with you and accompany you as a reliable partner into the cloud. Afterwards, we accompany you as a reliable partner for support requests or new ideas.
Do you have new ideas, or should a process be adapted in the standard Microsoft technology? Do other systems such as online stores, service providers or trading partners need to be connected to Microsoft Technologies. With our strong team of Microsoft certified technical consultants, we can make customizations for you within Microsoft Technologies that seamlessly integrate with standard solutions.
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