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Microsoft

Dynamics 365 Sales

Insights-driven sales acceleration

Align with your customers – connect sales teams to the channels customers prefer

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Benefits of Microsoft Dynamics 365 Sales

Support sellers in selling and buyers in buying

Increase your sales with a collaborative, insights-based sales solution.

Attract new customers through teamwork

Connect sales teams and customers via their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.

Bring in experts from across the organization in real-time, with full context so they can respond immediately.

Increase sales through AI

Streamline your sales cycles with suggested actions and focus on prioritized activities with the best chance of closing.

Receive notifications of blocked or risky transactions to increase your conversion rates.

Reliable planning and management of pipelines

Analyze individual and collective pipelines for accurate forecasts with automated insights. Predict sales fluctuations and highlight areas of focus across the sales funnel.

Improve customer conversations with real-time coaching

Coach your sales team on the phone with real-time insights into customer emotions, market competitiveness, sentiment and priorities. Help them identify success factors by analyzing the actions previous sales reps have taken based on sales pitch feedback.

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Dynamics 365 Sales

Functions in detail

Microsoft Dynamics 365 Sales Feature1

Attract new customers through teamwork

Connect sales teams and customers via their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.

Microsoft Dynamics 365 Sales Feature2

Increase sales through AI

Streamline your sales cycles with suggested actions and focus on prioritized activities with the best chance of closing.

Microsoft Dynamics 365 Sales Feature3

Reliable planning and management of pipelines

Predict sales fluctuations and highlight areas of focus across the sales funnel.

Microsoft Dynamics 365 Sales Feature4

Improve customer calls with feedback

Gain immediate insights into customer emotions, marketplace competitiveness, sentiment and priorities during phone calls, to enable guided selling.

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Business Central

Business Central is an all-in-one ERP solution that unifies finance, sales, purchasing, inventory, and operations—providing a flexible, scalable platform to streamline and grow your business.

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Microsoft Copilot Studio

Copilot Studio enables the creation of customized AI assistants that automatically process information, answer inquiries, and intelligently support workflows.

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Microsoft Customer Service

Assist your customer support function and delight your clients. Deliver seamless, end-to-end customer service experiences in just one solution

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Microsoft Dynamics 365

Microsoft Dynamics 365 are modern business solutions from Microsoft. As a Microsoft partner, we support you in the selection and integration of the products

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Microsoft Dynamics 365 Customer Insights

Customer Insights consolidates your customer data from all channels, analyzes behavior in real-time, and enables precise, personalized customer journeys for marketing, sales, and service.

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Microsoft Office 365

more than just Word, Excel and PowerPoint. With Microsoft 365, you get technologies that make your business more productive, mobile, secure and agile.

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Microsoft Power Agents

Power Agents enable the creation of intelligent chatbots and AI-powered assistants that answer customer inquiries, automate internal processes, and significantly relieve support teams.

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Microsoft Power Apps

With Power Apps, you can quickly develop custom business applications, optimize processes, and digitize manual processes—without complex programming.

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Microsoft Power Automate

With Power Automate, you can automate recurring tasks, connect systems, and sustainably enhance the efficiency of your business processes.

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Microsoft Power BI

Power BI transforms your data into clear, interactive dashboards and reports, enabling you to make better decisions and keep track of key business metrics at all times.

FAQ

Frequently asked questions
about Microsoft Dynamics 365 Sales

It all comes down to how you become more flexible to impress your customers. With Dynamics 365, you have the only portfolio of intelligent business applications that can help any user achieve operational excellence and create a more engaging customer experience.

Yes, all Dynamics 365 apps are based on the same data model (Dataverse).

Yes, all Dynamics 365 apps can be linked to the cloud ERP Dynamics 365 Business Central. Synchronization of ERP data in Dataverse is possible without any problems.

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NAS conception
supports you with:

From the appropriate licensing model to the right interaction of the individual technologies – we support you in ensuring that your processes are reflected in the Microsoft Technologies that are right for you.

We know what matters – that’s why we have learned from numerous projects and put together suitable service packages for you to ensure a fast start with Microsoft Technologies.

We focus on your processes — the training courses for the ready-made Microsoft Technologies are compiled on the basis of your processes, coordinated with you and carried out.

Local infrastructures such as mail or file servers, ERP and CRM systems are analyzed, the migration is designed and smartly transferred to the cloud world of Microsoft Technologies.

We implement Microsoft Technologies together with you and accompany you as a reliable partner into the cloud. Afterwards, we accompany you as a reliable partner for support requests or new ideas.

Do you have new ideas, or should a process be adapted in the standard Microsoft technology? Do other systems such as online stores, service providers or trading partners need to be connected to Microsoft Technologies. With our strong team of Microsoft certified technical consultants, we can make customizations for you within Microsoft Technologies that seamlessly integrate with standard solutions.

Would you like to know more?

Consulting as equals

Would you like to professionally implement your processes in the cloud?

We advise you personally – pragmatically, solution-oriented, and with a genuine understanding of business.

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